Terms and Conditions

1.1 Growperty is a technology-enabled property discovery, lead-routing, and transaction-assistance platform.

1.2 Unless expressly agreed by the Company in a separate written document, Growperty does not act as your attorney, legal adviser, financial adviser, architect, valuer, or authorized signatory.

1.3 The Platform may facilitate introductions, enquiries, negotiations, document coordination, and site visit scheduling between buyers and property owners, developers, or their authorized representatives.

1.4 The Company does not guarantee that any property listed on the Platform will remain available, be sold at a specific price, or match your expectations or investment goals.

2.1 You must be legally competent to enter into a binding contract under applicable law.

2.2 If you use the Platform on behalf of a company, family office, partnership, or any other person, you represent that you are duly authorized to bind that person or entity to these Terms.

2.3 You agree to provide true, current, and complete information while creating an account, submitting an enquiry, booking a visit, or interacting with the Platform.

3.1 The Company may require mobile OTP verification, email verification, KYC details, or other identity checks before giving access to specific listings, seller interactions, or site visits.

3.2 You are responsible for maintaining the confidentiality of your login credentials, OTPs, and account access.

3.3 You shall not impersonate any person, create false enquiries, submit fake requirements, or use misleading contact information.

3.4 The Company may suspend, restrict, or terminate access where it reasonably believes your account is fake, risky, abusive, non-compliant, or involved in circumvention.

4.1 Property details displayed on the Platform may be based on information received from property owners, developers, brokers, public records, third-party sources, or internal assessments.

4.2 While the Company may apply screening, moderation, or verification checks, it does not warrant that every property detail, approval, area measurement, photograph, price, title status, possession timeline, amenity description, or legal statement is complete, accurate, or updated at all times.

4.3 Any map pin, locality pointer, landmark marker, or displayed location may be approximate, generalized, or intentionally shifted for privacy, security, lead-protection, or anti-circumvention purposes.

4.4 You agree not to treat any listing, map location, score, image, brochure, chat response, or telephonic conversation as a substitute for your independent legal, technical, tax, and financial due diligence.

5.1 Before paying any token, booking amount, earnest money, or sale consideration, you must independently verify all material aspects of the property, including title, encumbrances, approvals, sanctioned plans, RERA status where applicable, possession status, dues, taxes, physical condition, and seller authority.

5.2 Growperty is not responsible for hidden defects, title disputes, unauthorized construction, encroachments, pending litigation, financing issues, delayed possession, or misstatements made by property owners or third parties.

5.3 Any purchase decision made by you is solely at your own judgment and risk.

6.1 Site visits may be arranged only through the Platform and only for qualified buyers, at the Company's discretion.

6.2 You agree to behave lawfully and respectfully during calls, chats, meetings, and site visits, and shall not harass, threaten, pressure, record without permission, or misuse seller or property information.

6.3 You shall not visit, inspect, contact occupants, security staff, neighbors, society managers, or local brokers for the purpose of identifying or reaching the property directly where the listing location has been masked or the contact is intentionally withheld.

6.4 The Company may refuse, reschedule, or cancel any site visit without liability if it suspects misuse, safety risk, fake intent, or breach of these Terms.

7.1 Certain properties or transactions may involve a buyer-side service fee, success fee, facilitation fee, advisory fee, visit fee, or transaction support charge ("Buyer Fee").

7.2 No Buyer Fee shall be payable by you unless the applicable amount, rate, formula, or fee event has been communicated to you and accepted by you through the Platform, by electronic checkbox, written message, email, booking form, term sheet, or any other recorded mode before execution of a binding transaction document or closure event.

7.3 Where a Buyer Fee is applicable and accepted by you, the Buyer Fee shall become due upon the earliest of the following events in relation to a property introduced, shown, or materially facilitated through Growperty:

• execution of a booking form;
• payment of token or booking amount;
• execution of an expression of interest, term sheet, allotment, agreement to sell, memorandum of understanding, or similar instrument;
• registration, transfer, lease execution, or possession event;
• any direct or indirect closing of the transaction with the relevant seller, developer, owner, or their affiliate.

7.4 Unless otherwise agreed in writing, your Buyer Fee obligation shall continue for 12 months from the date on which the relevant property, seller, or lead was first introduced to you through Growperty.

7.5 All due Buyer Fees shall be paid within 3 business days of the applicable trigger event, unless a different timeline is expressly agreed in writing.

7.6 Taxes, if applicable, shall be charged in addition to the Buyer Fee.

8.1 If the Company introduces you to a property, seller, owner, developer, or transaction opportunity, you agree not to bypass, avoid, or circumvent the Platform in order to prevent the Company from earning its agreed fee.

8.2 Prohibited circumvention includes, without limitation:

• contacting the seller directly outside the Platform after introduction through Growperty;
• using publicly available records, neighbors, guards, society offices, brokers, or digital tools to identify or reach a masked listing;
• routing the transaction through a friend, relative, entity, broker, employee, or affiliate to avoid payment of the Buyer Fee;
• concluding the transaction off-platform after using Growperty's listing data, site visit coordination, negotiation assistance, or seller introduction.

8.3 In the event of circumvention, the Company shall be entitled, subject to applicable law, to recover: the unpaid Buyer Fee that would otherwise have been payable; reasonable compensation for breach and recovery costs; documented legal costs and collection expenses.

8.4 You acknowledge that the Company may maintain lead logs, communication records, OTP logs, visit records, timestamps, acceptance records, and CRM evidence for enforcing its rights.

9.1 By providing your mobile number, email address, or other contact details, you consent to receive service-related communications from Growperty, including OTPs, enquiry confirmations, site visit coordination, transaction updates, support replies, fraud-prevention alerts, and payment reminders through WhatsApp, SMS, email, and voice calls.

9.2 Promotional or marketing communications, where required by applicable law, shall be sent only on the basis of a valid consent or other lawful basis available to the Company.

9.3 You may opt out of non-essential promotional communications using the unsubscribe link, account settings, reply instructions, or by writing to the contact address notified by the Company.

9.4 Your withdrawal of non-essential communication consent shall not affect service messages that are reasonably necessary for account security, transaction processing, fraud prevention, compliance, dispute management, or performance of services already requested by you.

10.1 The Platform may display automated estimates, market trends, property scores, locality insights, affordability markers, yield indicators, or other analytics generated using rules, historical data, third-party data, or automated systems.

10.2 Such information is provided for general informational purposes only and does not constitute legal, valuation, tax, or investment advice.

10.3 The Company does not guarantee future appreciation, rental income, returns, resale value, financing approval, or suitability of any property based on any score, trend, or analytical output shown on the Platform.

11.1 You shall not:

• scrape, copy, download, harvest, frame, mirror, or commercially exploit listings or seller data without written permission;
• upload malware, interfere with Platform security, or probe the Platform for vulnerabilities;
• use automated tools, bots, or scripts to extract listing intelligence or hidden identity information;
• post unlawful, defamatory, obscene, discriminatory, or misleading content;
• attempt to reverse engineer internal lead-routing, pricing, matching, scoring, or anti-bypass mechanisms.

11.2 The Company may take technical, legal, or commercial action against prohibited use.

12.1 All Platform software, branding, content layout, text, compilations, databases, graphics, features, and internal processes are owned by or licensed to the Company.

12.2 Your use of the Platform does not grant you any ownership rights in the Platform or any license except the limited, revocable, non-transferable right to access the Platform for personal or internal business use in accordance with these Terms.

13.1 The Platform and all content, services, and communications are provided on an "as is" and "as available" basis.

13.2 To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, including warranties relating to uninterrupted access, merchantability, fitness for a particular purpose, accuracy, non-infringement, and suitability.

13.3 The Company does not guarantee that the Platform will be error-free, always available, or free from delays, outages, or third-party integration failures.

14.1 To the fullest extent permitted by law, the Company, its designated partners, employees, consultants, service providers, and affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages.

14.2 Without limiting the above, the Company shall not be liable for:

• loss caused by false statements or misconduct of a seller, developer, broker, or third party;
• title defects, legal disputes, approval issues, encumbrances, structural defects, or project delays;
• your reliance on any listing content, AI score, trend, chat, or communication;
• missed opportunities, loss of profit, goodwill, financing loss, or data loss;
• service interruptions, telecom failures, messaging delays, payment gateway issues, or force majeure events.

14.3 Where liability cannot be excluded under applicable law, the aggregate liability of the Company shall not exceed the lower of: the total Buyer Fee actually paid by you to the Company in the preceding 12 months for the relevant transaction; or INR 10,000.

15.1 You agree to indemnify, defend, and hold harmless the Company, its designated partners, employees, and affiliates from and against all claims, losses, liabilities, penalties, damages, costs, and expenses, including reasonable legal fees, arising out of or related to: your breach of these Terms; your misuse of the Platform; your circumvention of the Platform; your violation of any law or third-party rights; false information or documents submitted by you.

16.1 The Company may suspend, limit, delist, restrict, or terminate your access immediately if it believes that you have breached these Terms, your conduct creates legal, commercial, reputational, or safety risk, or continued access may harm other users, sellers, or the Platform.

16.2 Suspension or termination shall not affect any accrued rights, payment obligations, indemnities, evidence rights, or remedies available to the Company.

17.1 Personal data shall be handled in accordance with the Platform's Privacy Policy and applicable law.

17.2 You agree that the Company may use your data for account management, lead handling, visit scheduling, fraud prevention, service improvement, legal compliance, dispute resolution, payment recovery, and other purposes described in the Privacy Policy or disclosed at the point of collection.

18.1 Your acceptance of these Terms through checkbox, click-wrap, OTP flow, logged form submission, recorded WhatsApp confirmation, email confirmation, or any other electronic mode shall constitute valid acceptance.

18.2 Electronic records maintained by the Company, including logs, timestamps, CRM notes, communication trails, invoices, payment reminders, visit records, and system-generated metadata, shall be admissible to the extent permitted by law for enforcing these Terms.

19.1 These Terms shall be governed by and construed in accordance with the laws of India.

19.2 Subject to applicable law, courts having competent jurisdiction in Gautam Buddh Nagar, Uttar Pradesh shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the use of the Platform.

20.1 The Company may revise these Terms from time to time by updating the revised version on the Platform. Continued use of the Platform after such update shall constitute acceptance of the revised Terms, to the extent permitted by law.

Where applicable, the Buyer Fee shall be as per the fee schedule displayed on the Platform or as separately communicated to and accepted by the Buyer through any recorded electronic or written mode prior to the relevant transaction trigger.

Grenoverse Multi Ventures LLP

Head Office: 01, Mannat Tower, Bindal Enclave, Kasna near Sector Phi-4, Greater Noida, Uttar Pradesh – 201310

Branch Office: 01, Kirat Tower, Bindal Enclave, Kasna near Sector Phi-4, Greater Noida, Uttar Pradesh – 201310

Email: support@growperty.com

Phone: +91 9891117876, +91 9891487876